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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*




"This facility is top-notch, including the doctor, nurses, and assistants. I would recommend this facility to EVERYONE who needs a colonoscopy. I don't have one single negative thing to say."

"The Dr and his team were all very professional. I will recommend your facility to family and friends."

"Dr THARALSON is amazing Doctor and we value how thorough he is as well as how caring he is. My wife and I feel very fortunate to have been referred to him."

"Staff and doctor were professional, organized, and caring. Observed nurse and staff sanitizing surfaces between patients contact with surfaces i.e., door handles, faucets. New patients will gain confidence as their visit progresses."

"The staff was very pleasant and accommodating."

"Dr. Tharalson and his MA were exceedingly kind and helpful during my post procedure complications. I literally would not have made it through the process but for them. The anesthesiologists (phonetic) were professional, competent and more importantly to me good at dealing with a patient who was both terrified and overly verbal."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.